What is different about the contracts on these pages?

Most Mohave contracts follow an order process wherein members obtain price quotes from contract vendors, prepare purchase orders that are issued to the contract vendors, send those purchase orders to our Kingman office for review, and Mohave forwards the reviewed orders to the contract vendor. These contracts follow our standard order process. Our standard order process is not effective or efficient for certain goods and services. In order to offer those goods and services to members, we have developed two alternate order processes:

• Direct Online Order; and Hybrid Direct Order

Direct Online Order contracts:
(Click on the link for access to detail information for each contract)

Hybrid Direct Order contracts:
(Click on the link for access to detail information for each contract)

Obtaining price quotes and ordering goods or services is different under each alternate process. This page provides members and vendors with guidance to successfully use direct online order and hybrid direct order contracts.

Detail member guidance for each contract is available in a vendor user guide which contains instructions on how to set up an account, how to make general purchases, how to make in-store purchases (if available), and other information necessary for members receive goods and services under the alternate processes. The detail user guides may be downloaded by clicking on a category link above, selecting and clicking a contract link, and then clicking on the user guide link included in the contract detail information.

Direct Online Order Process:
To streamline ordering for some small ticket items, Mohave has defined a process of purchasing directly through the contract vendor's online system. Members may use the vendor's online system for obtaining quotes, placing orders, or both. Orders may be placed using line item purchase orders, blanket purchase orders and, if accepted by the vendor, Pcards.

Orders under the direct online order process are not sent to Mohave.

Direct Online Order Cycle Overview:

• Member obtains pricing from the contract vendor's Mohave website.
• Member places order in the online system; or
• Members obtains a price quote from the online system and places the order via a purchase order
• Contract vendor provides product or services.
• Contract vendor invoices member or Pcard issuer invoices member.
• Member pays the invoice.
• Contract vendor sends Usage and Reconciliation Report to Mohave.
• Contract vendor remits administration fee based on invoices paid.
• Mohave reviews selected purchases.

This is a general outline, please review the vendor created user guide for detailed instructions for these purchases.

Flowchart of Direct Online Order Process:

Click on image to view and download flowchart
of the general Direct Online Order process.

Note:   Some of Mohave's direct online order vendors have local outlets from which members may make in-store purchases. There is a separate process for these "in-store" purchases. The in-store purchase process is provided below.

Hybrid Direct Order Process:
The online systems or business models of certain library books and media contract vendors do not fit the requirements for the direct online orders process. The hybrid direct order process has been developed for those contracts. Orders may be placed using line item purchase orders, blanket purchase orders and, if accepted by the vendor, Pcards.

Member purchase orders under the hybrid direct order process are sent to Mohave for logging purposes only. Once logged, copies of member purchase order emailed to the member and vendor.

Hybrid Order Cycle Overview:

• Member obtains pricing from the vendor's catalog, pricelist, or account rep.
• Member creates a purchase order issued to the contract vendor.
• Member forwards purchase order to Mohave.
• Mohave logs member purchase order and emails a copy to member and contract vendor.
• Contract vendor provides products or services.
• Contract vendor invoices member or Pcard issuer invoices member.
• Member pays the invoice.
• Contract vendor sends Usage and Reconciliation Report to Mohave.
• Contract vendor remits administration fee based on invoices paid.
• Mohave reviews selected purchases.

This is a general outline, please review the vendor created user guide for detailed instructions for these purchases.

Flowchart of Hybrid Direct Order Process:

Click on image to view and download flowchart
of the general Hybrid Direct Order process.

Note:   Some of Mohave's hybrid direct order vendors have local outlets from which members may make in-store purchases. There is a separate process for these "in-store" purchases. The in-store purchase process is provided below.

In-store Purchase Process:

Some of Mohave's direct online order and hybrid direct order vendors have local outlets from which members may make in-store purchases. The availability of in-store purchases is noted in the "Products/Services" field in the Product/Vendor Finder contract detail for each direct online order or hybrid direct order vendor offering this service. Purchases may be made using line item purchase orders, blanket purchase orders and, if accepted by the vendor, Pcards.

The member does not provide Mohave with copies of in-store purchases.

In-store Purchases Order Cycle Overview:

Order cycle overview for purchases made with line item or blanket purchase orders and/or Pcards at a local store location:

• Member presents purchase order or Pcard at local store location.
• Contract vendor provides product or services.
• Contract vendor invoices member or Pcard issuer invoices member.
• Member pays the invoice.
• Contract vendor sends Usage and Reconciliation Report to Mohave.
• Contract vendor remits administration fee based on invoices paid.
• Mohave reviews selected purchases.

Flowchart of the In-store Purchases Order Process::

Click on image to view and download flowchart

of the In-store Purchases Order process.